Some leaks are more obvious that others. Maybe the evidence of a leak only happens after turning on the tap or appears only when it rains. Naturally, if you see water and suspect a leak, try to find the source (either by finding the water’s path or looking for drips). Close off the nearest valve if you can and call us right away. Our experts will ask you questions to help us determine the best course of action.

A backwater valve is so important to have and maintain to avoid flooding your basement. It is a plumbing fitting that is adjusted on the drainage pipes for fixtures located in your basement, allowing water to drain into the city sewer and not let water come back up your drainage pipes.

There are pros and cons for both copper and plastic pipes. Copper can be soldered and tested, and is great in most situations unless you have low pH or harsh water. Some plastic pipes become brittle and prone to damage over time, however some modern PVC pipes used for water and sewage are tough, reliable and cheaper. We are here to help you determine what material is best suited for your needs!

With the increased prices of oil, it is becoming popular to convert away from oil. The best thing to do is to look into a bi-energy system, which work in tandem to heat your house, keeping your existing oil-fired boiler and adding an electric boiler to your system. Hydro-Quebec currently gives a grant for this type of installation. Overall, we find that this is the most economic heating system possible today.

The most important thing is to ensure that the fixtures you are buying are certified or approved by a regulatory body, which are quality tested. It is against plumbing code to install any plumbing fixture that does not have proper certification or approbation. Sometimes, there is a reason why non-certified fixtures are cheaper.

However, we can assure you that there are many brands available that offer inexpensive and certified options, and we are happy to help guide you in your purchase.

There are two issues to deal with once you find evidence of a rat infestation. First, call an exterminator to get rid of the existing rats. Then, to find out how they got in and stop more from entering, that’s where we come in. Rats are attracted to your house by the smell of broken or unsealed drains (that is why p-traps are important). We perform camera or smoke tests to find breakage or cracks in your drain piping and then perform the necessary repairs. If you are experiencing rat issues, please call us right away so we can handle this problem as soon as possible!

There are many workers and so called “handymen” who claim they can do plumbing work. Unfortunately, we have had to fix many jobs and mistakes made by people clearly not knowledgeable in plumbing systems. There is a reason why hiring professional contractors is important; it will save you money in the long run.

Don’t be fooled by unlicensed contractors and always demand to see their credentials.

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